Consumer Health Data Privacy Policy

Purpose of this policy

This policy sits alongside the Privacy and Health Data Notice and applies to consumer health data — information that identifies your past, present or future physical or mental health status. It is provided by Chris Mann, trading as Bodywise Coach and is version 1.0, effective 5 August 2026.

The consumer health data we collect

• Body measurements, bodyweight and body-composition results, including reports you upload.
• Training history, effort, soreness, pain or discomfort you report, and injuries or conditions you choose to tell us about.
• Nutrition information, including intake, allergies, intolerances and dietary requirements.
• Sleep, stress, mood, energy, appetite and recovery answers from check-ins.
• Anything health-related you type into a note, check-in or message to the coach.
• Progress photographs, where you choose to upload them.

Why we collect it

• To calculate your training plan and nutrition targets.
• To adjust them safely over time using fixed rules.
• To detect situations that need a safe response, such as pain or symptoms you report.
• To show you your own progress and explain the decisions made for you.
• We do not use consumer health data for advertising, profiling for advertising, or selling. We never sell consumer health data, in any sense of that word.

How we collect it

Only from you: from your setup answers, your logging, your check-ins, your notes and your uploads. We do not buy health data, and we do not infer it from third-party sources, your device location, your network or your browsing.

Who we share it with

• Our cloud platform provider, which hosts the database and private file storage on our instructions.
• Our email provider, only where a message must be sent to you.
• Verified administrators of Bodywise Coach, limited to the records needed to run, support and keep the service safe, and never private files.
• A public authority, where we are legally required to disclose information.
• We do not share consumer health data with advertisers, data brokers or analytics companies.

Consent and withdrawal

We ask for your consent to collect and use consumer health data separately from the terms, with an unticked checkbox, before you use the service. We ask for separate consent again if we ever need to share it for a new purpose.

You can withdraw consent at any time under Account, then Privacy and data. Withdrawal stops further collection and use, turns off coaching that depends on it, and does not affect processing that already took place lawfully.

Your rights over consumer health data

• Confirm whether we hold consumer health data about you, and get a copy.
• Get a list of the categories of third party we have shared it with, and the purpose of each.
• Withdraw your consent to its collection and sharing.
• Ask us to delete it, including copies held by our providers, and be told when that is done.
• Appeal if we refuse a request. We will explain our reasons and how to escalate to your data-protection or state authority.

How to make a request

Use Account, then Privacy and data, inside the app — that route is authenticated, so it verifies who you are. You can also write to privacy@bodywisecoach.app. We do not charge for requests, and we reply within 30 days.

We may ask you to confirm details about your account if we cannot otherwise be confident of your identity. We will not ask for more identity information than necessary.

Security and retention

Consumer health data is protected by access rules enforced at database level and, for files, by private storage. It is kept while your account is open and deleted when you delete it or close your account, apart from anything we must keep by law.